Outlook prompting for password

Just a bunch of quick notes on when Outlook keeps prompting for passwords.  I’ll update it next time I have to troubleshoot this issue, this is what I could remember off the top of my head.

 

  1. Clear passwords from Credential Manager
  2. Run Office updates
  3. If MFA is enabled, create an app password
  4. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity:”EnableADAL”=dword:00000000
    1. If it’s not there, create it and set it to 0
    2. If it’s already there and a 0, change it to a 1

Comments are closed.